Installs have a "backbone" fee which helps offset high network build costs. However, installation costs are dependent on the customer's needs, wants, and budget. Every installation is custom and we stand behind the quality of our work and striving to satisfy the needs of the customer. 

RiverNet is not a primary job nor was it ever intended to be. As a fulltime tugboat captain, half of my month is typically spent aboard a McAllister tug. However, we do make a point to work with you and my [somewhat] flexible schedule to install your service as soon as within an hour (same day). 

Reach out to me! Every customer of RiverNet is given the personal cell of the owners and encouraged to reach out anytime, day or night. We take pride in our customer service, abilities to resolve problems related and askew from the internet, and enjoy helping our neighbors. 

This is a great question and it's not a short answer. However, the abbreviated answer: RiverNet was created to connect the local Sassafras community with high speed internet without the exorbitant costs other ISPs quoted. It was never intended to become a primary source of income and the enjoyment for the service has resulted in an advanced network that's far more advanced (for it's size) than otherwise normal. This hobby-ist interest, coupled with other sources of income, has also meant that RiverNet's backbone is ever-evolving and reinvested in with cutting edge equipment. Many wireless networks are running on antiquated gear with massive oversubscription ratios (how many times can we sell the same space). RiverNet rarely has any gear up longer than two years before it's been replaced and upgraded. RiverNet is proud of its ability to offer symmetrical gigabit and beyond speeds. We're trying to rewrite the reputation of what wireless can be, one neighbor at a time. 

RiverNet serves much of lower Cecil, upper Kent, western Cecil, and New Castle counties. However, RiverNet does service customers outside of our previously-stated areas, just through other means. We offer one concise billing platform for multiple properties/areas to make your life easier. 

RiverNet offers a very different service and we're proud of what we do. However, to directly answer the question, RiverNet offers a comparable service to the three local fiber providers. We use a hybrid wireless/fiber network to deliver service to our customers. All equipment is superior to anything any of our competitors use and our customers rave about the increased quality of service. Our customer base is comprised of former cable, fiber, satellite, and wireless customers.